Frequently Asked Questions
Everything you need to know before choosing an exhibition booth contractor. Can't find your answer? Ask directly on WhatsApp.
Process & Timeline
How long does it take to build an exhibition booth?+
Typically 2-4 weeks from design approval to the booth being ready at the venue, depending on size and complexity. For large events, start consulting 1-2 months in advance.
What's the workflow from start to a finished booth?+
Six steps: brief & consultation, 3D design, approval & contract, production at our workshop in Bekasi, on-site installation, then standby on the event day through dismantling.
Can you handle a booth with a tight deadline?+
It depends on size and our production queue. Contact us via WhatsApp with your event date, and our team will give you an honest answer.
Cost
How much does an exhibition booth cost?+
Cost depends on size, design, materials, and complexity. Every project is calculated by our estimator team. Send us your event details via WhatsApp for an estimate.
Is consultation and 3D design free?+
Initial consultation is free, and 3D design is free for projects that proceed to production with us.
Does the price include installation and dismantling?+
Yes, our quotation covers production, on-site installation, standby during the event, and dismantling, so there are no hidden costs.
Services
What's the difference between a custom and a modular booth?+
A custom booth is built specifically to your brand's design for maximum impact. A modular booth uses a ready-to-assemble frame system that's more affordable and reusable for regular exhibitions.
Can Arta install LED walls, AR/VR, or other interactive technology?+
Yes. We integrate LED walls, AR/VR, touchscreens, and scent diffusers from the design stage so they feel native to the booth concept.
Can I use only the installation service without booth production?+
Yes. We often serve as the installation partner for agencies and other contractors, including booths produced by other parties.
Venue & Location
Does Arta serve exhibitions outside Jakarta?+
Yes. We're based in Jakarta with a workshop in Bekasi, and we serve exhibitions across various cities in Indonesia.
Which venues has Arta worked at?+
Our team has experience at major venues such as JIExpo Kemayoran, ICE BSD, and JICC Senayan, and understands each venue's build-up regulations.
Who handles venue permits and regulations?+
We do. Electrical requests, loading dock schedules, and contractor requirements to the organizer and venue are handled as part of our service.
Working With Us
Is the booth built in-house or subcontracted?+
Built by our own team at our 1,000 sqm production workshop in Bekasi, with direct quality control before the booth is shipped to the venue.
Is there a team on standby during the exhibition?+
Yes, our team stays on standby throughout the event to handle technical needs, so you can focus on serving visitors.
How does the payment system work?+
Payment terms are agreed upfront in the contract, typically in stages following project milestones. Details are discussed during the quotation.